Contact Us

Need to send sensitive information via email?Boys talking through cans with a string attached
Send Us An Encrypted Email 

If you have questions concerning your account or need immediate assistance, please contact us at the bank's location.
Find a Location

Report a Lost or Stolen Card

To report a lost or stolen card after hours, call 1-800-791-2525.

Please read the following important e-mail disclosure:

The bank recognizes e-mail as an easy method of communication; however, requests or inquiries that require immediate attention should NOT be sent via e-mail. A bank representative may not be able to immediately review your e-mail message. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may any e-mail message be used to place a stop payment on a check, request account transfers, or report lost or stolen PIN numbers, cards or checks.

Private personal and account information such as account numbers, passwords, PINs or social security numbers should be sent via encrypted email using the above link.

 Cell Phone

Apple Pay

Make secure purchases in stores, in apps, and now on the web. Apple Pay is simple to use and works with the devices you use every day. Easily pay with your United Citizens Bank debit card with just a touch. And because your card details are never shared by Apple when you use Apple Pay, making payments with your iPhone, Apple Watch, iPad, and Mac is the safer, more private way to pay.

 Mobile Banking

SecurLOCK Equip

Cardholders are concerned about security and want the ability to administer their cards. With SecurLOCK Equip you have the convenience and control via your mobile device to effectively monitor your card account.